Cookie Policy
Last updated: December 28, 2025
This Cookie Policy explains how Kiraale uses cookies and similar technologies to recognize you when you visit our platform. It explains what these technologies are, why we use them, and your rights to control their use.
Types of Cookies We Use
Essential
Required
Analytics
Optional
Functionality
Optional
Third-Party
Optional
What Are Cookies?
Definition
Cookies are small text files that are placed on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and understanding how you use our platform.
Purpose
We use cookies to enhance functionality, improve performance, personalize content, and analyze usage patterns. Cookies help us keep you logged in, remember your settings, and provide relevant features.
Types of Data
Cookies may store information such as your session ID, language preferences, authentication status, and interaction patterns. No sensitive personal information like passwords is ever stored in cookies.
Essential Cookies
Authentication & Security
These cookies are necessary for the platform to function properly. They enable you to log in, maintain your session, and access secure areas of the platform. Without these cookies, core features would not work.
Session Management
We use session cookies to keep track of your login status and ensure seamless navigation throughout the platform. These cookies are deleted when you close your browser.
Security Features
Essential cookies help protect your account from unauthorized access and prevent cross-site request forgery (CSRF) attacks. These are critical for maintaining platform security.
Analytics Cookies
Usage Tracking
We use analytics cookies to understand how users interact with our platform. This includes tracking page views, feature usage, navigation patterns, and time spent on different sections.
Performance Monitoring
Analytics cookies help us identify performance issues, slow-loading pages, and errors. This data allows us to continuously improve platform speed and reliability.
Third-Party Analytics
We may use third-party analytics services like Google Analytics. These services use cookies to collect anonymous usage data that helps us understand user behavior and improve our services.
Functionality Cookies
Preferences
These cookies remember your preferences such as language selection, theme settings, and dashboard layout. They enhance your experience by personalizing the interface.
Feature Customization
Functionality cookies store your customized settings for property filters, notification preferences, and display options. This ensures your preferences are maintained across sessions.
User Interface
We use cookies to remember whether you have dismissed certain notifications, tooltips, or welcome messages, preventing them from appearing repeatedly.
Third-Party Cookies
Payment Processing
When you make payments through our platform, third-party payment processors may set cookies to facilitate secure transactions and prevent fraud.
Customer Support
Our customer support chat widget may use cookies to maintain conversation history and provide better assistance. These are governed by the third-party service provider's privacy policy.
Social Media
If we integrate social media features, those platforms may set cookies for analytics and advertising purposes. We do not control these third-party cookies.
Cookie Security
Secure Transmission
All cookies containing sensitive session information are transmitted over secure HTTPS connections and marked as "Secure" to prevent interception.
HttpOnly Flag
Critical cookies are set with the HttpOnly flag, making them inaccessible to JavaScript and protecting against cross-site scripting (XSS) attacks.
SameSite Protection
Our cookies use SameSite attributes to prevent cross-site request forgery and ensure cookies are only sent with requests originating from our domain.
Managing Cookies
Browser Settings
You can control and delete cookies through your browser settings. Most browsers allow you to block all cookies, accept only certain cookies, or delete existing cookies.
Opt-Out Options
For analytics cookies, you can opt out using browser extensions or the opt-out mechanisms provided by analytics services like Google Analytics.
Impact of Blocking
Blocking or deleting essential cookies may impact platform functionality. You may not be able to log in, save preferences, or access certain features if essential cookies are disabled.
Cookie Retention
Session Cookies
Session cookies are temporary and are automatically deleted when you close your browser. They are only used to maintain your active session.
Persistent Cookies
Persistent cookies remain on your device for a set period (typically 30 days to 1 year) and are used to remember your preferences across sessions.
Automatic Expiration
All cookies have expiration dates. After the expiration period, cookies are automatically deleted from your device, even if you don't manually clear them.
How to Control Cookies
Most web browsers allow you to control cookies through their settings. You can typically find cookie controls in the Options or Preferences menu of your browser. Here are links to cookie settings for popular browsers:
• Chrome: Settings → Privacy and Security → Cookies
• Firefox: Options → Privacy & Security → Cookies
• Safari: Preferences → Privacy → Cookies
• Edge: Settings → Privacy → Cookies
Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our use of cookies or for other operational, legal, or regulatory reasons.
Please revisit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.
Questions About Cookies?
If you have any questions about our use of cookies or this Cookie Policy, please contact us:
Email: privacy@kiraale.com
Phone: +252 61 3809777